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herbiggirlpants

~ the new reality of a "70 something"

herbiggirlpants

Tag Archives: hacked

keep track…

08 Saturday Mar 2014

Posted by sulis303 in life, Uncategorized

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Tags

computer, desktop, email, hacked, keep track, laptop, url

this morning I got some shots of the beautiful diamonds in the snow…

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then I spent about two hours on the telephone with MTS (my internet service provider)…

all to do with the hacking of my computer a few weeks ago… my
laptop is still not back and so I decided to use the desktop to pay some bills…

rarely do I use it which meant that all of my favourite sites weren’t on it…

I didn’t remember the URL, or username for my credit card… had to search for the URL for my air miles program…

when I was hacked, the credit union helped me change my username and password right away, while I was at the office… rather stressed, I left that information in a notebook at my desk and have completely forgotten it, sigh…

in the process of finding the URL and username, the website sent me an email…

so, I tried to open my email on the desktop… using the new password that MTS had helped me change… my email wouldn’t accept it…

called and spoke with a lovely young man who reset the password and told me to wait five minutes and enter it… tried that, didn’t work… called again and spent a very long time with another person who gave me a different password which eventually worked but the email still wasn’t working… after he climbed into my computer and downloaded updates it eventually cooperated…

but he clicked something and now all the emails are gone from my phone, sigh… guess if I can’t find that spot I will need to call them back tomorrow…

has taught me that I need to keep a list of my favourite urls and user names… now, where will I put that list…

hacked…

18 Tuesday Feb 2014

Posted by sulis303 in life

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Tags

bank, computer, hacked, police

the picture below is of my computer… well, where my computer should be…

my nephew has just had a look at it and has taken it away to be de-bugged…

usually it isn’t that big a deal but whoever got into it tried to talk my financial person, via email, into wiring money to Istanbul… he realized it didn’t sound like my emails and called me at work…

since then I’ve talked to the police, who apparently wouldn’t do anything unless they had got my money, the bank to be sure no one had found their way into my accounts, my email service provider to figure out what I needed to do with that account… and I’ve tried to contact the anti-fraud people but haven’t connected with them yet…

all the while feeling violated and sick to my stomach…

started when I tried to open a file sent by a friend, with what I thought were baby pictures… said they were sending something in Google doc… if you get something along those lines – don’t open it!

what was particularly worrisome was that my finance guy was emailing me back and I never got those emails… the tech guy told me that they take them right off the server before they get downloaded to a person’s phone…

big girl pants again, sigh…

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