in August, a charge was made on my credit card from Amazon Kids+ for under $12, which apparently was for a subscription…

neither I, nor my housemate, had made such a purchase, so I called the credit card people who advised that I could not dispute the charge until it moved from pending to posted…

no matter how I explained that we hadn’t made such a purchase, they seemed focused on refuting the claim…

for me it was more about whether someone was phishing to see if my card worked😳…

I advised I was going to be away and wanted to know what to do about the card… eventually I gave up talking with them… this is the first time I found them less than helpful…

I went to the actual bank my card is connected to, which was very busy… who knew so many people actually went into the bank in the middle of the week👀…

eventually I spoke with a great staff person who was able to help figure out what to do…

so, for the time being, I had to lock my card and then unlock it when I needed to pay for something and then lock it again… rather stressful😣…

I contacted Amazon and was told someone else was using my card, so I should speak to my bank and cancel the card…

I called the bank and, after repeating the same information to two different people, they finally cancelled the card and put another in the mail…

it would make sense to have a spreadsheet with all the places that take money out automatically… guess that will be my next project🥺…