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herbiggirlpants

~ the new reality of a "70 something"

herbiggirlpants

Tag Archives: waiting for a call back

one call down…

12 Tuesday Nov 2013

Posted by sulis303 in Uncategorized

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difficult calls, hopeful, Human Resources staff, one call down, retell the story, waiting for a call back

on Friday, I left work a bit early and when I got home made the first of the difficult calls… this one was about health/dental benefits…

house phone...

house phone…

called the number of the person that I had spoken with right after George died… the message was that the phone was no longer in service… that didn’t seem like a good sign…

then I called the local place and asked for the Human Resources person I had spoken with previously… she wasn’t in that position so they put me through to the person who was now doing that work…

I didn’t recognize her name, so was thinking I was going to have to give a big long story about his death, the fact that they were providing coverage for two years, yada, yada, yada…

she knew who I was and who George was and we had a very productive call… she gave me a number to call but then suggested I wait to hear back from her as she would check with another person to be sure I got the right person at the head office, as the organization had been restructured recently…

she is going to call me back… I am feeling hopeful…

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