I’ve been having trouble with my PVR for a few weeks…

it has been telling me that it was full and would delete things I hadn’t seen…

this has happened before and it had been difficult to get the problem sorted out so I wasn’t looking forward to calling them…

I waited until the Olympics were over because I didn’t want any problems while they were on… so that meant that every day I would have to stay up until I finished watching anything saved… made for some long nights…

I was pleasantly surprised with how well the interaction went… took about half an hour to get the process completed… the person on the phone was able to do most of the work from a distance, with me pushing a few buttons at my end…

so happy it is fixed… we will see if it does it again, lol…