this afternoon I spent half an hour talking with a few people at the phone company…

we have been customers for forty-eight years and use all of the services that they provide…

the last bill was ridiculous, especially for one person…

when I was travelling in April I had added unlimited calling to my cell phone so I wanted to have that taken off…

while I was talking with Ella she found things we could change that would bring my bill down by around $30 per month…

then she put me on the line with Melanie to see if they could do anything to reward me for being a loyal customer…

she found a few items and my bill will be reduced by over $75 for the next six months…

seems to me they might consider a permanent reduction, but for now I have marked my calendar and will call them again in six months… rather frustrating that I have to be on top of this all the time…

I must say the two women I spoke with were very helpful…