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yesterday my Fitbit went dark again, sigh…

I went ahead and hooked it up to the charger and held it for the requisite 14 seconds and it came back on… although it seemed to take forever to get completely charged…

then I emailed the person who had given me the directions on what to do, just to let them know that it had happened again…

tonight I received an email advising that they will replace the defective Charge 3…

have ordered it and it should arrive within a week… unfortunately it comes with a black band rather than the lovely purple one that mine came with…

once it arrives, I will just change to my band…

pleased with their service…