on Tuesday, September 11, the dryer stopped working… they had been here almost exactly a year ago to repair it the last time it stopped working… at that time it needed a belt somewhere in the back…

my grandson took a look and discovered that the belt that goes around the drum had broken… he looked on YouTube and figured he could fix it if we got the part…

I contacted Hameed Appliances Repair by email and asked if we could just get the part or whether they needed to come out to fix it…

they were quick to respond and agreed to drop off the part the following Monday once they received it…

$30 later, and six days without a dryer, the part was delivered to the house…

we were very happy, but when my grandson looked at it he realized it wasn’t the correct belt…

this time he contacted them by phone as I wasn’t sure what was wrong with the one we got, lol…

after a conversation with them, including sending photos, they ordered a different belt and it was delivered on Friday…

as soon as my grandson got home he headed to the dryer and with me holding the top open, and him following a YouTube video, he had it attached in about fifteen minutes…

and it is working perfectly… now he says he is an appliance repair person, lol…

eventually we realized that my description hadn’t been clear enough and they had sent the same belt that was used to repair it the first time…

even though it took quite a while to get it all sorted out, I was pleased that they hadn’t insisted that they needed to come out and fix it;-)…