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Tag Archives: MTS

goodbyes…

13 Friday Sep 2024

Posted by sulis303 in business, life, moments, retirement, technology, Uncategorized

≈ 1 Comment

Tags

big girl pants, email, faster, goodbyes, internet provider, loyalty, moments, moved, MTS, Shaw, Technology, widow

I have been a loyal MTS customer for 51 years…

over the last number of years I have been able to have a bit of a discount but they have come to the place where they are not providing anymore subsidies…

on top of that, the area I live in can only get 50 mbps, which is not really sufficient for all my Google Home units, tv, streaming, video games, etc…

one of the biggest changes has been the fact that I needed to change my email address, which I have had since email began (when dinosaurs strolled the earth)… a new address was set up many months ago, and slowly I have shared that information with others… over the last few weeks we have notified all of the organizations I am connected to as well…

today, I changed my provider to Shaw, who apparently can give me 1000 mbps, for less money…

so I am saying my goodbyes to MTS…

I didn’t want to make the change but felt there were no options… it was difficult as I am loyal to companies that I am connected to, but unfortunately MTS no longer seem to value longtime customers…

Tony, the technician, was here for over three hours and came across a number of complications, of course… but he was pleasant and got it done…

the Googles are all happy and changed over without any action needed on our part, woohoo…

and, I am beginning to learn how to use the new tv remote;-)… those big girl pants, lol…

above is the pile of things that we now have to send to MTS, by mail apparently…

volume…

25 Saturday Feb 2023

Posted by sulis303 in business, life, moments, retirement, technology, Uncategorized, weather

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big girl pants, blessed, control, moments, MTS, remote, Technology, tv, volume, widow

when the MTS people were here the other day, they replaced the remote for the bedroom tv…

the good news is that now I won’t need to press my finger through the remote to make some of the actions happen, lol…

at the last minute they mentioned that the new remote didn’t turn the tv on or off, or change the volume…

really 🤪…

the good news is that Google Home can turn it on and off and change the volume level…

camper…

26 Tuesday Nov 2019

Posted by sulis303 in life, moments, technology, Uncategorized

≈ Comments Off on camper…

Tags

Advent, big girl pants, blessed, camper, chocolate, happy, MTS, parcel, pvr, Technology, treats, widow

I am a very happy camper today;-)…

rushed home to be here in time for my appointment with MTS… they were coming to fix the PVR and I didn’t want to be late because it hasn’t been working since last Wednesday…

my new friend Anthony fixed the main PVR in the basement and then sorted out an issue I’ve been having with the main floor tv… he had already done some work online during the afternoon to help the wifi work better… finally, he had a recommendation to make the tv picture better so I need to pick up a different cable…

this little box is the solution to my viewing problems… hurray…

and there was a parcel in the mailbox… it had a few items for other people, plus lots of chocolate for me… and a package that I get to open on the first day of Advent;-)…

pretty fine day…

upsell…

23 Saturday Mar 2019

Posted by sulis303 in family, food, health, life, loss, nature, Photography, technology, Uncategorized

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accountant, beloved, big girl pants, cell phone, discount, happy, iPhone, landline, loyal customer, memories, MTS, system, taxes, Technology, upsell, widow

couple of great things over the last few days…

yesterday I was on the phone with MTS to check out some information about my cell phone…

the woman I spoke with was ever so helpful and didn’t try to upsell me during our discussion… really appreciated that…

at the end of our call she asked if there was anything else and I mentioned that I’d like to talk about the cost of all my services… I pay a lot for one person… she transferred me to another person…

that person noted that we’ve been loyal customers for over forty years and was impressed with that… he was able to provide an excellent discount for a whole year which made me exceptionally pleased… in the process, gave me a good discount on the house phone… I know, I know, how many of us are there left, lol…

made me happy…

and today, I received my tax information back and was pleased to discover that once again I am getting a refund… phew… my accountant has figured out exactly what I need to have deducted so that I don’t end up owing money at the end of the year…

the process of submitting them is so easy now… I courier the papers to the office, receive the documentation electronically, sign it, scan it, and send it back electronically as well, and then it is sent to CRA…

I think back to when my beloved did our taxes… he really disliked doing them and we were always searching to find all the documents we needed and do all the calculations… then put it in an envelope and mail it off, or drive to the Tax Office and drop it off because it was kind of late, lol…

I’ve found a system that helps me gather everything so that when it is time to do them, all the bits and pieces of paper are together;-)…

all good…

wifi…

01 Wednesday Mar 2017

Posted by sulis303 in family, food, health, life, loss, nature, Photography, technology, Uncategorized

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big girl pants, cell phone, internet, MTS, remote, widow, wifi

just spent over half an hour on the phone with an MTS internet technician…

trying to figure out why my wifi keeps dropping from my phone…

been worried that I am going to get an ugly bill at the end of the month…

the person on the phone was very attentive and ran a number of tests as we talked…

a few weeks ago someone had called and offered a higher speed internet for six months at no charge and I had agreed to try it… the problems with my wifi seemed to start just after that…

after the testing it appears that the internet isn’t the cause of the problem…

but he couldn’t figure out what the problem is… he did mention lots of possibilities…

so, now I need to go to the MTS store and have them check out my phone…

way too much contact with MTS this week, sigh…

the new remote still doesn’t work with my tv and I’m supposed to ask for an older version of the remote…

we shall see…

Friday…

06 Friday Jun 2014

Posted by sulis303 in life, Uncategorized

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big girl pants, clematis, data, Friday, long week, MTS, wifi

thank goodness it is Friday…

seems like it has been a long week…

had to rush home to be here for the MTS person who was coming between four and eight…

and of course, once home I had to stay in the house to be sure I didn’t miss them…

he arrived at quarter to seven and changed the router in the hope that it would provide a stronger wifi signal in the garden… took about forty five minutes but unfortunately it didn’t change things in the yard…

he suggested that using my data program would probably be better and faster… he also mentioned that iPhones don’t have good antennas… so, I will give MTS a call to be sure I have unlimited data and not worry about the wifi in the garden…

took a picture of the clematis which is growing fast and furiously…

20140606-212407-77047224.jpg

searching…

22 Saturday Mar 2014

Posted by sulis303 in life, Uncategorized

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Tags

accountant, cell phone, MTS, searching, taxes

promised myself that I would gather up all the tax information today so I could get it to my fabulous accountant…

spent time going through files, folders and the mail to be sure I had all the necessary bits and pieces…

hope I found everything…

20140322-232615.jpg

then I decided to try and figure out which box had been unchecked when I was on the phone with the MTS people a couple of weeks ago – which meant that every time I opened email on the desktop all the email vanished off my phone…

probably spent thirty minutes searching to find the darn thing… finally gave up and called for help… lovely young woman was very helpful and we found it within about fifteen minutes… yay…

felt like those big girl pants were on for a good part of the day…

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